Intro
This Privacy Policy describes how Greentouch Store Inc ("we", "us", or "our") collects, uses, and shares information about you when you visit our website, place an order, or otherwise interact with us. By using our website or services, you agree to the practices described in this policy.
Information we collect
We collect information you provide directly to us, information collected automatically when you use our services, and information from third parties.
Information you provide directly:
- Contact details (name, email address, phone number, shipping and billing addresses).
- Account information (username, password) if you create an account.
- Order and payment information (items purchased, payment method; payment card details are processed by our payment processor and are not stored on our servers).
- Communications you send to us (support requests, returns, feedback).
Information collected automatically:
- Device and browser information (IP address, browser type, operating system, device identifiers).
- Usage information (pages viewed, links clicked, referring URL, time spent on pages).
- Cookies and similar tracking technologies (see "Cookies and tracking" below).
Information from third parties:
- Information from social media platforms if you interact with us through them.
- Information from analytics, advertising, and fraud-prevention partners.
How we use your information
We use the information we collect to:
- Process and fulfill your orders, including shipping, payment, returns, and customer support.
- Create and manage your account.
- Send transactional messages (order confirmations, shipping updates, return notifications).
- Send marketing communications where you have opted in, and allow you to opt out at any time.
- Improve our products, website, and services through analytics and research.
- Detect, prevent, and respond to fraud, abuse, security incidents, and illegal activity.
- Comply with legal obligations and enforce our terms of service.
How we share your information
We do not sell your personal information. We share information only as described below:
- Service providers: companies that help us operate our business, including payment processors, shipping carriers, hosting and IT providers, customer support tools, email service providers, and analytics partners. These providers are bound by contractual obligations to keep information confidential and to use it only for the services they provide to us.
- Legal and safety: we may disclose information when required by law, subpoena, or other legal process, or when we believe disclosure is necessary to protect our rights, your safety, or the safety of others, or to investigate fraud or violations of our terms.
- Business transfers: if Greentouch Store Inc is involved in a merger, acquisition, financing, or sale of assets, your information may be transferred as part of that transaction.
- With your consent: we may share information for any other purpose with your consent or at your direction.
Cookies and tracking
We use cookies and similar technologies (web beacons, pixels, local storage) to operate the site, remember your preferences, analyze traffic, and support marketing. You can control cookies through your browser settings; disabling them may affect some features of the site.
Data security
We use reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. No method of transmission over the internet or electronic storage is fully secure, so we cannot guarantee absolute security.
Data retention
We retain personal information for as long as necessary to provide our services, comply with our legal obligations, resolve disputes, and enforce our agreements. When we no longer need information, we securely delete or anonymize it.
Your rights and choices
Depending on your location, you may have rights regarding your personal information, including the right to:
- Access the information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your information, subject to legal exceptions.
- Object to or restrict certain processing.
- Withdraw consent where processing is based on consent.
- Opt out of marketing communications at any time using the unsubscribe link in any marketing email or by contacting us.
To exercise these rights, contact us at support@greentouchsolutions.com. We will respond within the timeframe required by applicable law. We may need to verify your identity before fulfilling certain requests.
Children's privacy
Our services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
International data transfers
We are based in the United States. If you access our services from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where our service providers operate. These countries may have data protection laws different from those in your country. Where required by law, we use appropriate safeguards for international transfers.
Third-party links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties. We encourage you to read their privacy policies before providing any personal information.
Changes to this policy
We may update this Privacy Policy from time to time. The "Last updated" date below indicates when the policy was most recently revised. If we make material changes, we will notify you by posting a notice on our website or, where appropriate, by email. Your continued use of our services after the changes take effect constitutes acceptance of the updated policy.
Contact us
If you have questions about this Privacy Policy or our privacy practices, contact us at:
Greentouch Store Inc
Email: support@greentouchsolutions.com
Last updated: April 27, 2026