What’s Going On? Why Your Mind Phone 2 Pro Is Taking So Long

You've been asking what's taking so long — fair question, and you deserve a straight answer. The video above is Ari with the full story; below is the same update in writing, so you can skim what matters and come back to it anytime.

What happened

For eight years, our production has run about 30 days — 45 at the most. Our trial build of the 2 Pro came back in 30 days too, so we opened pre-orders feeling confident. Then we placed the real order and met today's market: with AI chips soaking up global capacity, lead times on high-end phones have stretched to three or four months. We'd secured the critical boards early, but the custom battery is the one piece that kept slipping on us. We'd have loved to catch it sooner — but we'd rather give you the real story than a polished one.

Where things stand

Assembly is now set for July 20, and we're pushing hard to pull it in to July 10. We can't promise the earlier date yet — but we can promise this: the moment anything moves, in either direction, you'll hear it from us first.

So this doesn't happen again

Going forward, we're ordering the long-lead materials well ahead and keeping them on hand — and planning our future models around real-world lead times, not best-case ones. Lesson learned, and locked in.

What you can do right now

• Need a phone right now? Ask us for a free loaner to hold you over — happy to set you up.
• Can't wait? A full refund is always available — no hard feelings, no hoops.
• Happy to wait? Nothing to do — we'll keep you posted at every step.
• Your $30 credit is already on your account as a thank-you — spend it on accessories, add-ons, and more as they roll out, or put it toward another Mind Phone order.

Reach out anytime and a real person will help you sort any of it.

One honest heads-up

Separate from the delay: pre-order pricing is ending. As we move into July 1–2, the price becomes $394.99 and the free protective case is no longer included. If you're already in line, you're locked in at what you paid — this only affects new orders.

Thank you for your patience, and for trusting us to get this right instead of rushing it. Have a wonderful summer.

— The Mind team